Map of the Yulee Area Office

I decided to do the Yulee Area Office so I could have more time to work on the map and I also felt there were alot of interesting interactions there. The office is separated almost in two. The upper portion is where students normally interact. They come up to the desk to ask for packages, change, refunds, or anything that has to do with the dormitory area. They use the weird computer against the wall, go to the snack and soda machine, as well as interact with the change machine and the Gator 1 machine. there is also a couch near one of the walls where students will sit to watch the tv or a chair near one of the exits where they will sit to make a phonecall.

Staff however, usually only interact with the snack and soda machine on the other side of the room. Most of their paths take them to the back area. There are two rooms which hold the area government and the graduate hall director. While some students come back there, resident assistants and desk assistants are the main ones who hang around there. The staff go behind the desk creating this huge area of paths going from one side of the room tot he other. There's drawers of papers, a printer, two computers, chairs, a tv, construction paper, and many other things to interact with.

The staff side is alot more organized than the student side. While the student side isn't too bad, there are two bothersome features which cause errors constantly. One is the second door on the left. You must scan your card to get into the office. there are two scanners; one by each door on the outside. You can only enter through the door on the right however. The door on the left can only be used to exit; a frustrating fact you usually have to find out the hard way. why is a scanner there, indicating you can get in? why is there a handle on the outside indicating that you can get in?

Another issue is the computer made available for the students who come into the office. It is set up so that it is safe from vandalism, so that it's in this big metal cage that makes it look really ugly. The keyboard is shut inside this metal contraption so that upon coming up to it, an unknowing person wouldn't know what to do. Once you figure out to pull out the keyboard you have to type in a password and username which isn't posted near the computer. This just leaves people in a mass of confusion of they can't find the password (which they never can). And in that case the computer is useless.

As for the set up of the back side of the office I found that alot of slip errors occurred due to the set up of the cabinets. There are three cabinets in the back which represent the three dorms int he area. the packages are placed in each cabinet accordingly, and inside each cabinet there are shelves which separate the dorms by floor. This is a good system however the cabinets are right by each other and often the desk assistants end up putting a package for Reid second floor in Mallory second floor, or much worse.